Refund policy

At Step2Love, we are committed to providing high-quality, personalized service. Due to the nature of our platform and the digital services provided, all purchases are considered final once used.

Refunds may only be considered in cases of technical error, duplicate transactions, or unauthorized charges. Unused credits may be eligible for a refund upon request, subject to review.

To request a refund, please contact our support team within 14 days of the transaction. We reserve the right to decline refunds for services that have been accessed or consumed.

Thank you for your understanding and trust in Step2Love.